Privacy Policy
Your privacy matters to us. This page explains what information we collect, how we use it, and the choices you have.
Who we are
Our website address is: https://hvacrly.com (“HVACrly”, “we”, “us”, or “our”). Data Controller: HVACrly. Email: [email protected]
What data we collect
- Information you provide: comments, contact emails, support requests, and any files you upload.
- Technical data: IP address, browser type/version, device info, pages viewed, time on page, and referrer (used for security, analytics, and site performance).
- Cookies & similar technologies: used to remember preferences, manage sessions, and improve usability. See Cookies.
Media
If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
Embedded content from other websites
Articles may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited the other website and may collect data, use cookies, embed third-party tracking, and monitor your interaction (including tracking if you’re logged in to that site).
Analytics & spam protection
We may use privacy-respecting analytics to understand site usage and improve content. We also use automated systems to detect spam and abuse. These services may process your IP address and user agent strictly for security and measurement. Note: If we enable additional third-party tools (e.g., CAPTCHA, performance monitoring), their privacy policies will apply to their processing.
How long we retain your data
- Comments: Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
- Registered users: For users who register (if any), we store the personal information they provide in their profile. Users can see, edit, or delete their personal information at any time (except username). Site administrators can also see and edit that information.
- Technical logs: Security and analytics logs are kept for a limited period necessary for safety and performance.
What rights you have over your data
If you have an account or have left comments, you can request an exported file of your personal data we hold, including any data you’ve provided. You can also request that we erase your personal data. This does not include data we must keep for administrative, legal, or security purposes.
- EEA/UK residents (GDPR): You may have rights to access, rectify, erase, restrict, object to processing, and data portability. You also have the right to lodge a complaint with your local supervisory authority.
- California residents (CPRA/CCPA): You may have rights to know, delete, correct, and opt-out of certain sharing. We do not sell personal information. To exercise rights, email [email protected].
How we protect your data
- HTTPS encryption for data in transit.
- Role-based access and least-privilege practices for site administration.
- Regular updates and security monitoring of our platform and plugins.
International transfers
Our site may be hosted or use service providers in other countries. Where required, we implement safeguards (such as Standard Contractual Clauses) for international data transfers.
Children’s privacy
HVACrly is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy to reflect changes to our practices or for legal, operational, or regulatory reasons. We’ll update the “Last updated” date at the top of this page.
Contact us
Questions about this policy or your data? Email [email protected].
This page is for general information and is not legal advice.
Comments
When visitors leave comments, we collect the data shown in the form, plus the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check if you are using it. The Gravatar privacy policy is here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.